Services

Qmetrics' central mission is to contribute to informing companies, supporting them in providing products and / or services with the levels of quality that ensure a positive experience for their customers and, consequently, their development in an increasingly competitive and global market.

Customer Experience

Customer Experience

Evaluate the experience of the organization's customers, including your satisfaction and your loyalty, through suitable models.

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Product Experience

Product Experience

Analyze consumer preferences and identify the trade-offs they make in product choices and services.

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Brand Experience

Brand Experience

Evaluation of the Image and Notoriety of organizations, as well as the strength of the brand and positioning in relation to the competition.

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Point of Sale Experience

Point of Sale Experience

Evaluate and compare the Quality of Service at points of sale, allowing to identify and generalize the best practices

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Collaborator Experience

Collaborator Experience

Evaluate the involvement and the whole experience of employees and managers of organizations.

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Return on Investment

Return on Investment

Evaluate the return on investments made in communication and in improving the quality of service provided.

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Power BI

Power BI

Interactive dashboards and reports that allow you to analyze and discover insights about your customers and organization.

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Customer Data Platform

Customer Data Platform

Add a 360 view of your customers and all interactions on a single platform and get actionable insights.

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Our Clients

Some of the success stories

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